INSURANCE COMPANIES HAVE EXPERTS WORKING FOR THEM. YOU SHOULD, TOO!™
Don’t Settle for Less — Trusted Commercial Fire Insurance Claim Public Adjusters
Don’t Settle for Less — Trusted Commercial Fire Insurance Claim Public Adjusters
Our licensed public adjusters work exclusively for you, never for the insurance company.
Fast, Free, No-Obligation Inspections. We’ll Be in Touch Within 24 Hours!
Years Experience
Large-Loss Claims Settled
Settled Property Insurance Claims
We help owners and property managers of buildings, facilities, schools, and hotels recover from fire damage affecting one or multiple areas. Our team coordinates structural evaluations, mitigation logistics, loss of rent calculations, and detailed damage assessments
If fire damage has displaced tenants or halted operations in your facillity or warehouse, you may be entitled to lost rental income. We handle business interruption claims to help you recoup every dollar owed.
We understand the pressures management companies face after a fire—angry tenants, urgent repairs, and unclear insurance answers. Let us guide the process so you can stay focused on your residents and responsibilities.

Filing a commercial fire claim is complicated. Don't go it alone. Early representation from ICRS ensures mistakes are avoided, recovery is accelerated, and your payout is maximized.

Insurance companies routinely undervalue complex claims. If your initial offer doesn't cover real costs, we’ll re-open the claim, document overlooked damage, and fight for fair compensation.

Denied claim? Don’t walk away. Denials can be reversed with the right evidence and strategy. We specialize in turning “no” into “yes.”

Stuck in insurance limbo? We’ll push your claim forward and ensure timely resolution backed by policy language and state laws.

No Recovery, No Fee Representation*
We don’t get paid unless you do.

Proven Results
Hundreds of millions in commercial and multifamily claims recovered.

Expert Representation
500+ large-loss claims settled fairly & promptly.

Avoid Unnecessary Litigation
We negotiate maximum settlements without jumping straight to court.

Licensed Nationwide
Serving policyholders in 16 states.

Verifiable Increases
We’ve boosted settlements by 20% to over 3,800% compared to initial insurance offers.
The Nations Leading Commercial Fire Damage Claim Specialists

ICRS specializes in large-loss commercial building fire claims. We help you challenge bad-faith tactics, validate your loss with detailed documentation, and get the payout you deserve.
We Fight Insurance Tactics That Reduce Payouts

Storm and wind damage
Recover full compensation
Challenge low offers
Reopen and supplement claims
Provide forensic fire assessments


The Nations Leading Commercial Fire Damage Claim Specialists
ICRS specializes in large-loss commercial building fire claims. We help you challenge bad-faith tactics, validate your loss with detailed documentation, and get the payout you deserve.
We Fight Insurance Tactics That Reduce Payouts
Storm and wind damage
Recover full compensation
Challenge low offers
Reopen and supplement claims
Provide forensic fire assessments

Commercial Fire Claim Specialist

Dealing with a complex commercial building fire insurance claim? Our IICRC-certified specialists are experienced in documenting all forms of fire-related damage—smoke, heat, water, and structural compromise—that insurance companies often overlook or minimize. We help apartment owners, investors, landlords, and property management companies secure the maximum insurance payout through thorough, defensible documentation.

Experts in Commercial Building Fire Insurance Claims
We Fight Denied & Underpaid Commercial Fire Claims
Detailed Fire Damage Reports That Strengthen Your Case
Commercial Fire Claim Specialist
Dealing with a complex commercial building fire insurance claim? Our IICRC-certified specialists are experienced in documenting all forms of fire-related damage—smoke, heat, water, and structural compromise—that insurance companies often overlook or minimize. We help apartment owners, investors, landlords, and property management companies secure the maximum insurance payout through thorough, defensible documentation.
Experts in Commercial Building Fire Insurance Claims
We Fight Denied & Underpaid Commercial Fire Claims
Detailed Fire Damage Reports That Strengthen Your Case



Scott Friedson
CEO | Public Insurance Adjuster
Scott formed Insurance Claim Recovery Support LLC aka ICRS, to help policyholders needing strategic and practical representation recovering from property damage insurance claims. Policyholders dealing with complex large-loss insurance claims can face many issues ranging from delays, underpayments, omissions, misrepresentations, or wrongful denials.
Commercial and Multifamily owners, property management companies and homeowner associations have received the results and benefits they deserve with Scott’s expertise while avoiding unnecessary litigation and appraisals.
As an active member in the multifamily, contractor, and public adjusting community, he has been a speaker at the apartment, storm restoration, general, and roofing contractor associations advocating what policyholders and management companies need to know about insurance claims. Scott holds public insurance adjuster licenses in Texas, Florida, Colorado, Georgia, Indiana, Kansas, Kentucky, Nebraska, South Carolina, North Carolina, Maryland, Ohio, Pennsylvania, Utah, Nevada, and Oklahoma.
He is also a Haag Certified Commercial Roof Inspector, Certified Appraiser & Umpire – CPAU, IICRC – Certified Water Restoration Tech with millions in successfully negotiated hail, fire, hurricane, tornado, flood, lightning, storm, business interruption, and other insurance claim settlements on behalf of his policyholder clients. Friedson retired as a Texas apartment real estate broker when he formed ICRS and has more than 30 years of combined experience in real estate as a broker, lender, apartment investor, and public insurance adjuster.

Misty Friedson
VP | Public Insurance Adjuster
With four years of dedicated experience as a licensed Public Insurance Adjuster, Misty brings a proven track record of successful claim resolution and unwavering advocacy for policyholders. Specializing in large-loss property damage claims, she has cultivated deep expertise in representing a diverse clientele that includes religious organizations, multifamily apartment owners, educational institutions, hotels, and homeowner associations (HOAs).
In addition to being a licensed public adjuster, Misty is a Haag Certified Commercial Roof Inspector known for her meticulous claim documentation, strategic negotiation skills, and steadfast commitment to maximizing fair settlements under the terms of the insurance policy. Her approach ensures that each client receives personalized service tailored to the unique complexities of their property and claim.
Having worked closely with faith-based institutions, historical buildings, and nonprofit organizations, Misty is particularly adept at navigating the nuances of policies covering sanctuaries, community centers, and auxiliary buildings. Her experience with multifamily and hospitality property owners has helped recover millions in damages from perils such as hail, fire, windstorms, and water intrusion—minimizing claim cycle times and avoiding unnecessary litigation.
As part of the ICRS team, Misty upholds the firm’s core philosophy of being exclusively policyholder advocates, offering clients she represents a no recovery, no fee promise and delivering results that consistently exceed expectations. Her work contributes to the firm’s reputation for resolving over 90% of claims without unnecessary appraisal or litigation, a testament to her negotiation acumen and deep knowledge of insurance claim process.
We Pursue the Truth
We Do What's Best for the Insured
We Win For Policyholders
We Act in Good Faith
We are Reasonable
We are Trusted and Respected
We don't take NO for an answer
Zero tolerance for B.S.

"Thank you Scott"
Scott responded to my inquiry and took the time to listen and understand our unpleasant experience dealing with our insurance claim. Although I did not utilized his service, he gave me a sound, professional advice and offered to help when he referred me to his engineer. They replied promptly and I was able to have better understanding of the situation. Thank you Scott!

Client

"I would highly reccomend"
Words can’t describe how grateful we are for the consultation and claim evaluation we had with Scott. Full disclosure we were unable to work with him due to limitations of our scope. We wanted to properly recognize Scott for the honest and genuine passion he put in to not only our claim, but the way he runs his business in general. We hadn’t had such clarity of next steps since this began in 2020. I would highly recommend this business to everyone spinning their wheels in this process!

Client

"I felt I could fully trust him..."
This was not the first public adjuster I called. I called a different company first but they gave me a bad feeling on the phone. Too aggressive. Didn't feel trustworthy to me. So, I kept looking. I came across this company and I had none of those bad feelings. Scott, the guy who took my call, seemed very knowledgeable and I felt I could fully trust him. As it turned out, he told me that my claim was fairly simple and I didn't need the full scope of his service and fees. But, without charging me a fee, he gave me some needed advice on this whole matter of insurance claims which I needed. And told me I could call him back to ask another question or two if necessary. I would recommend this company for these services.

Client

"Scott negotiated to maximize our claim."
I definitely recommend ICRS! Scott and Misty went above and beyond to advocate on our behalf and help us navigate the nightmare of a large loss insurance claim. Scott has worked as a public adjuster for more than 15 years. He was extremely knowledgeable about the process, laws, and holding the insurance company accountable. The initial amount the insurance company agreed to would not have been enough to restore our property, and Scott negotiated to maximize our claim.

Client

"They are truly a lifesaver!"
I cannot say enough good things about Insurance Claim Recovery Support — they truly feel like earth angels. Misty and Scott helped me through one of the most overwhelming and helpless times of my life. As a single woman dealing with major home renovations after a severe water leak, I was unfortunately taken advantage of by a dishonest contractor. From breaking my TV and not saying a word, to lying about repairs, damaging my sprinkler, inflating estimates with bogus charges, and even threatening legal action — I was completely overwhelmed.
That’s when Misty and Scott stepped in. Their knowledge of the laws and the insurance claims process is unmatched, and their compassion and support were exactly what I needed. They knew exactly how to handle the situation, empowered me with the facts, and guided me every step of the way. They genuinely listened, made me feel heard and understood, and stood by my side when I needed it most. I am beyond grateful for their integrity, expertise, and kindness. If you’re facing a tough insurance claim situation, do not hesitate to reach out to them — they are absolute professionals and true advocates and helped me feel safe in my own home again.

Client
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After a fire damages your property, take these critical steps:
Ensure everyone's safety and call emergency services
Contact your insurance company to report the claim
Document all damage with photos and videos before cleanup begins
Secure the property to prevent further damage
Save all receipts for emergency repairs and temporary relocation
Contact a licensed public adjuster before accepting any settlement offers
A large-loss fire claim typically involves:
Extensive structural damage requiring significant repairs.
Business interruption losses exceeding $100,000.
Complex coverage issues with multiple policy provisions.
Commercial properties with specialized equipment or inventory.
Claims where the estimated damage exceeds $250,000.
Multi-level buildings or facilities with extensive smoke/water damage.
If you believe your fire claim was underpaid, you still have options: Most state laws and policy terms typically allow policyholders to reopen and supplement claims within two years A licensed public adjuster can review your settlement and documentation We can identify overlooked damages including smoke, water, and business interruption Our team can document additional losses and negotiate with your insurer We regularly increase settlements by 20% to 3,830% over initial offers We work on contingency, so there's no fee if we don't recover additional funds.
Yes, you have several options to dispute an insufficient fire claim payout: Hire a public adjuster to document additional damages and negotiate on your behalf Request a formal claim review with your insurance company File a supplement claim with proper documentation of overlooked damages Request appraisal under your policy terms (we can represent you in this process) File a complaint with your State Department of Insurance As a last resort, pursue legal action with an attorney specializing in insurance claims.
Yes, even if you have already received a settlement, a public adjuster can help determine if you were underpaid and whether you are entitled to additional compensation. Insurance companies often undervalue claims by overlooking damages, applying depreciation, or using restrictive policy interpretations. If your settlement does not fully cover the cost of repairs, you still have options.
Why Hire a Public Adjuster After Receiving a Settlement?
Settlement Review – A public adjuster can analyze your claim to ensure the insurance company accounted for all damages and provided a fair payout.
Supplemental Claims – If additional damage is found or your initial payout was insufficient, a public adjuster can negotiate for a higher settlement.
Reopening a Claim – Many policies allow claims to be reopened within a certain time frame, especially if new damages become evident.
Independent Damage Assessment – Insurance adjusters work for the insurance company, while a public adjuster represents your best interests.
When Should You Consider a Public Adjuster?
Your settlement does not fully cover repair costs.
You suspect the insurance company undervalued or missed damage.
You were told certain damage is not covered, but you are unsure if that is accurate.
You want an expert to handle negotiations and maximize your recovery.
It's best to act quickly with the best support by your side
Insurance policies often have strict deadlines for filing supplemental claims or reopening a claim. If you believe your hail damage settlement was too low, consulting a public adjuster could help you recover the full amount you are owed.
Get a Free Settlement Review Today.
Texas #1670060
Colorado #4472448
Ohio #1416560
Florida #W927993
NPN# 16144334
Texas #2647568
Florida #W798577
Kentucky #1267289
North Carolina #19846653
Nebraska #19846653
Ohio #1416569
Oklahoma #3001820951
Pennsylvania #1054792
South Carolina #19846653
Utah #915489
NPN #19846653
Haag Certified Commercial Roof Inspector #202111207
Texas - #1632488
Colorado #411678
Florida #W797805
Georgia #2874635
Indiana #3891955
Kansas #15827727
Kentucky #1014264
Maryland #2106190
North Carolina #15827727
Nebraska #15827727
Nevada #3508775
Ohio #1289475
Oklahoma #100118599
Pennsylvania #1043874
South Carolina #893766
Utah #915234
NPN #15827727
Haag Certified Commercial Roof Inspector #201408103
IICRC WRT Certified #229373
Apartment Complexes
Business Interruption
Commercial Buildings
Condominium Associations
Homeowner Associations
Homes
Historical Buildings
Industrial and Manufacturing Facilities
Office Buildings
Property Management Companies
Religious Organizations
Retail Centers
Schools
Storage and Warehouse
Fire
Flood
Hail
Hurricane
Lightning
Tornado
Water
Wind
Appraisal